Crystal made the first time home buying process stress free. Her communication was awesome, quickly responding to all our questions and providing us with the information needed. Happy we went with her and would recommend her to anyone interested in buying a home.
Crystal made the home-buying experience a walk in the park. As a first-time home buyer, she was attentive to my needs and shared her knowledge and expertise throughout the process. I can't recommend her enough!
Crystal and her team are the best. This was our first time selling a house and Crystal made every step of the process seamless. Here's a quick summary of what to expect from the "Crystal Selling Experience": 1. In-depth Market Analysis/Analytics - help you understand your market and the value of your home 2. Well-Connected Network - Crystal is very well-connected both locally and outside of Texas. She will help you get the interest of parties both in-state and out-of-state. 3. Selling Process Expert - Crystal knows exactly what needs to be done in every step of the process. She will educate you and provide constant feedback to ensure you are understand the process and you are taking the right steps to prep your home. She also has a list of trusted/reliable local businesses and services that can help you along the way (i.e. landscaping, cleaning services, HVAC services, etc.) 4. Quality -…
Crystal and her team are the best. This was our first time selling a house and Crystal made every step of the process seamless. Here's a quick summary of what to expect from the "Crystal Selling Experience": 1. In-depth Market Analysis/Analytics - help you understand your market and the value of your home 2. Well-Connected Network - Crystal is very well-connected both locally and outside of Texas. She will help you get the interest of parties both in-state and out-of-state. 3. Selling Process Expert - Crystal knows exactly what needs to be done in every step of the process. She will educate you and provide constant feedback to ensure you are understand the process and you are taking the right steps to prep your home. She also has a list of trusted/reliable local businesses and services that can help you along the way (i.e. landscaping, cleaning services, HVAC services, etc.) 4. Quality - From the listing website to the physical "For Sale" sign, every product that Crystal provided was of the highest quality. 5. Hustle - Crystal will push and do everything it takes to ensure your needs are met both in the closing process and especially at the negotiating table. 6. Vetting of Buyers - Crystal will conduct in-depth vetting of all potential buyers to ensure that every offer is good and supported by strong finances. 7. Honesty and trust - We were treated like family throughout the entire process. Crystal and team truly cared about our family and it showed in every interaction we had. 8. Results - We received multiple offers above asking price and closed in a month Here's a more detailed account of our "Crystal Selling Experience": Day 1: Crystal came to our home with a professional presentation tailored towards our home, the current market in our area, and what to expect from the selling process. She had already done her market research and was able to provide us with an estimate of our home value and the trends of the current market. Additionally, she did a walk through our entire home and provided feedback on how to prep our home for staging. Crystal is very well connected with businesses in the area and she knows exactly who to refer for cleaning, landscaping, HVAC, and many more services for prepping your home. By the time our first meeting ended, we had scheduled photos, landscaping, and we had an entire plan of action for when/how we were listing our home. Needless to say, it was a very productive hour and half. From here to the time we took staging pictures, Crystal kept in constant contact with us ensuring that we were getting our "prep the house list" completed. She also kept us up to date on how the market was changing and how this would impact our listing. Crystal also made another visit to our home the same day as our landscaping consultation to ensure the landscapers understood exactly what we needed done to make our home really stand out. Staging Pictures - Crystal's photographers did an amazing job. They arrived on time and took about an hour to take pictures of our entire home. Three days later we received a preview of the pictures and the listing and they exceeded our expectations. The pictures truly highlighted the great features of our home. Listing - Again, Crystal kept us informed of the market changes leading up to our listing and the market was trending on our side. We were able to list the house higher than what we discussed on Day 1. Prior to listing the house, Crystal leveraged her various connections outside of Texas to put fillers out for our home in places like New York, California, etc. (states where an influx of people are making the move to Austin). We listed our home on Thursday had private showings from Friday-Sunday and on Monday, Crystal called to inform us that had received multiple strong (and vetted) offers all over asking price. Closing on the offer - Crystal hustled to ensure the closing process was seamless. She was in constant contact with the buyer's agent and she always negotiated to ensure our needs were met. Within the month, we were closed and on our way to begin another chapter in our lives. Going beyond the sale - Aside from giving us the best "selling" experience we could ask for, Crystal also helped us with our move outside of Austin. She referred us to a reputable moving company and a great local REALTOR who helped us find our new home within weeks. More importantly, Crystal treated us like family throughout the entire process. She was always honest with us and she made sure that we were taken care in every step of the process. Truly blessed to have worked with her and we would recommend her to friends and family. Thank you, Crystal and team!
Crystal is amazing! She made the whole process so easy. We had 2 amazing offers that were well over my asking price within 5 days of listing and we closed in less than 3 weeks, even though other houses in my neighborhood were sitting on the market much longer. I enjoyed working with Crystal and I would highly recommend her to anyone looking to buy or sell a home!
Very professional since day one, always helping us to clear any concerns. Gave us so many options according to what we wanted. We’ll recommend her with anyone.
Crystal made selling our home one of the simplest, easiest processes we have had. She is a pleasure to work with, responsive, and at heart a very pleasant person. I highly recommend her to anyone selling a home.
Crystal made the first-time home-buying process stress free. Her communication was awesome, quickly responding to all our questions and providing us with the information needed. Happy we went with her and would recommend her to anyone interested in buying a home.
Crystal was amazing. She is an expert in the Austin area and found the perfect location for us. She got us a great deal and was with us every step of the way, making sure everything was taken care of and done correctly. We highly recommend Crystal to anyone looking to purchase or sell their home.
Crystal Washington is absolutely fabulous. Selling our first home during a worldwide pandemic could have easily been a very daunting task, but she made it easy. We had a seamless transaction and our home was under contract within a week. We are so thankful for her knowledge and commitment to us during this process!
Awesome help and super knowledgeable for us as first-time home buyers. We felt very comfortable asking questions, even if we thought they might be silly. Crystal was all about getting us help when we had communication issues with the escrow agent and the lender. Highly recommend to a friend and have already done so.
Crystal's expertise while guiding me through my first home is unmatched. Her full command of Austin's market real estate market, trends, and math made for an excellent process. I asked many questions during our time together and she always provided the best information to answer my concerns. One of, if not the best REALTORS in Austin.
I can think of no better REALTOR than Crystal Washington. I have had two opportunities to utilize her help. In both instances and through no fault of hers, I have been under extreme duress. She has been kind, compassionate, and a lion when it comes to making sure I do not get taken advantage of as a homebuyer when I was getting taken advantage of in every other aspect of my life. Crystal is a great REALTOR and a friend.
Top-notch all the way. I'm sure every agent talks about their knowledge of the market and their relationships that will help out. But we quite literally got our home because of Crystal's expertise + relationships. I truly believe if we went with someone else, we wouldn't have been able to move to Austin. Crystal was attentive, proactive, and honest. We secured a great spot that we are thrilled about, and that does come back to Crystal specifically.
A friend of my husband recommended Crystal as an agent, and we are so grateful for that, she was the third agent we had talked to and right away she started working to find us a perfect home, we told her what the needs of our family were and she looked around for houses for us to make a home. Crystal also recommended a couple of lenders and we got a great rate because of her recommendations. We are so pleased that have had Crystal as our agent and highly recommended her.
Crystal is a one-of-a-kind REALTOR who sincerely cares for her clients. She helped me buy my first home with data-driven insights that made me feel confident in my investment. Furthermore, Crystal and her team are masters of walking their clients through the home-buying process. I often received communication from her team regarding details that I may have missed if her team was not there to advise me. I cannot recommend Crystal and her team enough for your home-buying and selling needs.
Crystal was clutch in helping us close on our new house. We were first-time homebuyers and had a myriad of questions, and also didn't know much about the home-buying process. Crystal was not only there to answer our questions, but she also did a fantastic job of coordinating between the different parties to make sure that everyone was on the same page. She made our closing week more streamlined than we could ever ask for! I would highly recommend Crystal and will be certainly working with her again for future properties.
I wish that we could give Crystal a 10-star review because that is what she deserves. She frequently went above and beyond the call of duty. Here is just one example: she spent hours at the design center when we made our selections with the home builder. As were doing all of our selections via Zoom, we appreciated her being there to help us with all of the choices for our house, which by the way, turned out beautiful because of her help! Also, my husband likes to ask a lot of questions, and Crystal always promptly answered them all. She does everything with a friendly yet professional flair. We feel very fortunate that we worked with Crystal. I know for certain that we would not have gotten that level of attention from anyone else!
I would recommend Crystal to absolutely anyone looking for a place in Austin. I'm moving to Austin for graduate school without ever having visited the city because of COVID-related travel restrictions. I didn't think it would be possible for me to feel comfortable picking a new home remotely; I resigned myself to getting to Austin without a place lined up. Then, I was referred to Crystal. Crystal totally understood what I was looking for, provided virtual tours of amazing places, and gave me her honest, professional opinion. I am so happy and excited about the home Crystal found me, and 100% at ease with the decision. Crystal is engaged, frank, and knowledgeable. She guided me through the process with confidence and ease, answering all questions quickly and advocating for me to get the best possible deal. Thank you, Crystal!
Buying or selling a home is very stressful (I've done both now) and it comes with needing to know a lot of information that is confusing and overwhelming. Well, Crystal makes that process so easy because she is so knowledgeable about everything! She's beyond patient and takes the time to explain every detail of the process until you understand and truly makes you feel like you are her only client. I hired Crystal to sell my home and from our very first meeting, she was very prepared and had already done all her homework before we even met. She had researched the area, spec out similar homes, and walked me through every little detail of how the process will work until we close on the home. The bottom line is Crystal and her team are the best of the best here in Austin and take the time to do things right. I highly recommend her to anyone looking for a REALTOR that will be direct, honest, …
Buying or selling a home is very stressful (I've done both now) and it comes with needing to know a lot of information that is confusing and overwhelming. Well, Crystal makes that process so easy because she is so knowledgeable about everything! She's beyond patient and takes the time to explain every detail of the process until you understand and truly makes you feel like you are her only client. I hired Crystal to sell my home and from our very first meeting, she was very prepared and had already done all her homework before we even met. She had researched the area, spec out similar homes, and walked me through every little detail of how the process will work until we close on the home. The bottom line is Crystal and her team are the best of the best here in Austin and take the time to do things right. I highly recommend her to anyone looking for a REALTOR that will be direct, honest, and detail-oriented.
Crystal hustles! She came highly recommended by a sales rep at a local builder. Crystal is hyper-aware of current market dynamics across most neighborhoods in the greater Austin area, which helped us to quickly zone in on the areas we wanted to buy and know exactly what we needed to offer to win in a competitive situation. The thing that impressed me the most about Crystal is her responsiveness. We would truly send her an MLS listing, and within the next hour, she would have a showing scheduled for us. She takes the initiative and books appointments, so you don't spend extra time coordinating schedules and accidentally miss out on seeing homes. We were often one of the first few people to see homes once they came on the market because of Crystal's tenacity. She worked several late nights for our writing and rewriting offers. Without Crystal, it would have likely taken us significantly lo…
Crystal hustles! She came highly recommended by a sales rep at a local builder. Crystal is hyper-aware of current market dynamics across most neighborhoods in the greater Austin area, which helped us to quickly zone in on the areas we wanted to buy and know exactly what we needed to offer to win in a competitive situation. The thing that impressed me the most about Crystal is her responsiveness. We would truly send her an MLS listing, and within the next hour, she would have a showing scheduled for us. She takes the initiative and books appointments, so you don't spend extra time coordinating schedules and accidentally miss out on seeing homes. We were often one of the first few people to see homes once they came on the market because of Crystal's tenacity. She worked several late nights for our writing and rewriting offers. Without Crystal, it would have likely taken us significantly longer to buy our first home.
I had the pleasure of working with Crystal to purchase my first home. During our first meeting Crystal explained the current market, trends, and her thoughts on where she perceived where the market would go in the next couple of months. Additionally, she took the time to understand my needs, and personality to ensure that I was in a neighborhood that would thrive within. During the home search process Crystal always showed me or brought me homes that were well within my budget and in great upcoming neighborhoods. After landing on my home of choice she walked me through A-Z of the financing process of purchasing a home. Since it was a new construction Crystal was on top of the process ensuring that everything was coming along smoothly and spent time educating me on important things to look out for in my home. Any meeting I didn’t feel comfortable attending alone she would offer to come to…
I had the pleasure of working with Crystal to purchase my first home. During our first meeting Crystal explained the current market, trends, and her thoughts on where she perceived where the market would go in the next couple of months. Additionally, she took the time to understand my needs, and personality to ensure that I was in a neighborhood that would thrive within. During the home search process Crystal always showed me or brought me homes that were well within my budget and in great upcoming neighborhoods. After landing on my home of choice she walked me through A-Z of the financing process of purchasing a home. Since it was a new construction Crystal was on top of the process ensuring that everything was coming along smoothly and spent time educating me on important things to look out for in my home. Any meeting I didn’t feel comfortable attending alone she would offer to come to provide guidance and ensure that all the correct questions were being asked. Crystal was always prompt, responsive, and attentive. I could not have asked for a better first-time home buying experience and highly recommend Crystal to anyone looking for a home in the Austin area.
I never had sold a house before, so the “unknowns” worried me. Then add the Covid pandemic to the equation. I felt I was hit with a double dose of seller’s stress. Enter Crystal Washington. What a gem! She was indeed, my real-estate guardian angel. Her charisma, compassion, kindness and genuine reassurance immediately lifted my spirits. From prepping the house for sale to educating me on seller fees, I knew Crystal had my best interests in her heart. She was always honest with me, too, on expectations/procedures and clearly communicated to me every step in the selling/buying process. Most importantly, placing my property and its outcome into her hands gave me the confidence and trust I needed to be able to let go of my seller woes. I am especially grateful for her expertise in home staging as she saved me thousands of dollars in home repairs that I likely would have proceeded with if not…
I never had sold a house before, so the “unknowns” worried me. Then add the Covid pandemic to the equation. I felt I was hit with a double dose of seller’s stress. Enter Crystal Washington. What a gem! She was indeed, my real-estate guardian angel. Her charisma, compassion, kindness and genuine reassurance immediately lifted my spirits. From prepping the house for sale to educating me on seller fees, I knew Crystal had my best interests in her heart. She was always honest with me, too, on expectations/procedures and clearly communicated to me every step in the selling/buying process. Most importantly, placing my property and its outcome into her hands gave me the confidence and trust I needed to be able to let go of my seller woes. I am especially grateful for her expertise in home staging as she saved me thousands of dollars in home repairs that I likely would have proceeded with if not for her exceptional professionalism and knowledge of the real-estate market. More importantly, her natural ability to mesh design and color to my home’s character greatly enhanced the aesthetic beauty of my house, giving it the curb appeal it deserved. Her creative efforts also were clearly on display through the photography and the online marketing because there was an immediate interest in the listing when it went live that Friday afternoon. Within hours, I had received multiple offers with Crystal guiding me on the pros and cons of each offer (loan type, closing costs and closing timeline). Thanks to her masterful guidance and real-estate and financial expertise, I accepted an offer that exceeded the selling price and was a perfect fit for my timeline. I had long dreaded selling my house because I had expected the entire process to be one gigantic migraine headache. Enter Crystal Washington. She was definitely the “aspirin” I needed to calm me down and help me breath. It was a blessing to have her in my corner. (My house was put on the market January 14, 2021. I accepted a cash offer above selling price. Two weeks later, on January 29, we closed on my property.) Her positivity, honesty, attention to detail and strong sense of ethics is beyond reproach. She is a real-estate angel who will make YOU her priority. In return, you can trust that her real-estate and marketing knowledge, combined with her charismatic personality will generate positive results for you in a very professional and efficient manner.